PRIVACY POLICY
This Privacy Policy explains what personal data is collected when you use the Knowitworld mobile application (the “App”) and the services provided through it (together with the App, the “Service”), how such personal data will be used, shared. The full name of this app at App Gallery is Knowitworld.
BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must (a) delete your account using the functionality found in “Settings” in the App, or contact us and request deletion of your data; (b) cancel any subscriptions using the functionality provided by Apple (if you are using iOS) or Google (if you are using Android); and (c) delete the App from your devices.
TABLE OF CONTENT
1. CATEGORIES OF PERSONAL DATA WE COLLECT
2. FOR WHAT PURPOSES WE PROCESS PERSONAL DATA
3. WITH WHOM WE SHARE YOUR PERSONAL DATA
4. HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS
5. AGE LIMITATION
6. CHANGES TO THIS PRIVACY POLICY
7. DATA RETENTION
8. HOW “DO NOT TRACK” REQUESTS ARE HANDLED
9. PRIVACY PERMISSIONS AND THIRD-PARTY SDKS
10. CONTACT US
1. CATEGORIES OF PERSONAL DATA WE COLLECT
We collect data you give us voluntarily (for example, when you enter your reading preferences or send us an email). We also collect data automatically (for example, your IP address) and use third-party service providers for such collection.
（1）. Data you give us
You provide us information about yourself when you register for and/or use the Service. For example: email address.
You do not have to give this data to us. You will be able to use the Service even if you do not give this data to us. However, in such case we may not be able to personalise the Service or contact you.
（2）Data we collect automatically:
a. Device and Location data
We collect data from your mobile device. Examples of such data include: language settings, IP address, time zone, type and model of a device, device settings, operating system and its version.
b. Usage data
We record how you interact with our Service. For example, we log your taps on certain areas of the interface, the features, and content you interact with, what sections you visit in the App, how often you use the App, how long you are in the App, what product reviews you add to the food.
2. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA
We process your personal data:
（1）To provide our Service
This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues.
（2）To customise your experience
We process your personal data, such as product preferences, to adjust the content of the Service and make offers tailored to your personal preferences.
（3）To manage your account and provide you with customer support
We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. This includes accessing your account to address technical support requests. For this purpose, we may send you, for example, notifications or emails about the performance of our Service, security, notices regarding our Terms and Conditions of Use or this Privacy Policy.
（4）To research and analyse your use of the Service
This helps us to better understand our business, analyse our operations, maintain, improve, innovate, plan, design, and develop the App and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and categories of foods our users like more, what categories of users use our App. As a consequence, we often decide how to improve the App based on the results obtained from this processing.
We use Google Analytics, which is a service is provided by Google that allows us to use different analytical tools. On Google Analytics we get, in particular, aggregated demographics and insights on how many people launch our app.
In order to understand Google’s use of data, consult Google’s partner policy. Firebase Privacy information. Google’s Privacy Policy.
（5）To enforce our Terms and Conditions of Use and to prevent and combat fraud
We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms of Use).
（6）To comply with legal obligations
We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.
3. WITH WHOM WE SHARE YOUR PERSONAL DATA
We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes indicated in Section 2 of this Privacy Policy. The types of third parties we share information with include, in particular:
（1）Service providers
We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We share your personal information with the following types of service providers:
• cloud storage providers
• data analytics providers
（2）Law enforcement agencies and other public authorities
We may use and disclose personal data to enforce our Terms of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.
（3）Third parties as part of a merger or acquisition
As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
4. HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS
To be in control of your personal data, you have the following rights:
Accessing / reviewing / updating / correcting your personal data. You may review, edit, or change the personal data that you had previously provided in the App in the settings section of the App.
You may also request a copy of your personal data collected during your use of the App at hello@knowit.world
Deleting your personal data. You can request erasure of your personal data by sending us an email at admin@knowit.world
When you request deletion of your personal data, we will use reasonable efforts to honour your request. In some cases we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.
Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof by sending a request at admin@knowit.world
5. AGE LIMITATION
We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone younger than 16 has provided us with personal data, please contact us at hello@knowit.world
6. CHANGES TO THIS PRIVACY POLICY
We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.
7. DATA RETENTION
We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you), which includes (but is not limited to) the period during which you have an account with the App. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. HOW “DO NOT TRACK” REQUESTS ARE HANDLED
Except as otherwise stipulated in this Privacy Policy, this App does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.
9. Privacy permissions and Third-Party SDKs
Privacy permissions
1. Read the list of installed applications.
(1) allow the application to read the list of installed applications on the device.
2. Read the contents of the memory card.
(1) allow the application to read photos, media content and files in the memory card.
3. Permit access to camera
(1) allow the application to take photos.
4. Permit access to WLAN
(1) allow the application to enable or disable WLAN.
5. Permit access to the network status
(1) allow the application to view the status of all networks.
6. Permit access to WIFI
(1) allow the application to connect to and disconnect from WiFi, and change configured WiFi network.
7. Permit full Internet access
(1) allow the application to create network sockets.
8. Permit access to mobile phone information
(1) allow the application to obtain mobile phone type.
Third-Party SDKs
1. Facebook SDK, which is used for Facebook login and sharing
SDK name: Facebook login and sharing
Developer: Facebook
Category: social interaction
Official website / Privacy Policy Link: https://www.facebook.com/about/privacy/previous
Purpose of use: third-party login and sharing
Whether it involves collecting users’ personal information: yes
Data type of the personal information of mobile phone users: network information
2. Google SDK, which is used for Google login, analytics.
SDK name: Google login, analysis
Developer: Google
Category: basic function
Official website / Privacy Policy Link: https://policies.google.com/privacy?hl=en-US
Purpose of use: third-party login, payment, and collection of APP crash logs
Whether it involves collecting users’ personal information: yes
Data types of personal information of mobile phone users: network information, device information
10. CONTACT US
You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning your account or your personal data please contact us at hello@knowit.world
Effective as of: 1st Oct 2021
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.